Q: How are you causing "miracles" to happen?
Do you remember watching the 1980 U.S.A.-Soviet hockey showdown, and hearing the enduring question, "Do you believe in miracles?"
The Americans had a team of untested college kids, and the Soviets had a team of hardened veterans at the peak of their careers. The young Americans upset the champion Soviets, in what many called a "miracle on ice." What looked like a "miracle" was actually the result of a strategy engineered by U.S.A. Coach Brooks to capitalize on the Soviets' weaknesses, and build on the Americans' strengths.
In business, "miracles" seem to happen all the time, but they're almost always the result of careful planning toward a specific goal. These "miracles" are often successes against near-impossible odds - the start-up against an industry leader, the rookie goalie against the veteran power forward. These successes look both incredible and effortless to outsiders, but insiders know the intellectual blood, sweat and tears that went into the achievement.